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Parsons Office Systems, Inc.  Since 1944
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Mailing Equipment

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Quick Quote - Mailing EQ

Your very first option when your equipment has an issue, of course, is to place a service call.  You might receive a phone call to try and resolve the issue over the phone.  If a service technician is still required, you could have to wait a few hours before your equipment is working again.

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Lint-free wipes are preferred versus paper towels?

When cleaning inside the printer you can use regular paper towels but they usually tear up quickly and leave paper bits inside the device. Lint free wipes don't leave these bits and pieces inside the printer to cause paper jams. Lint-free wipes are especially necessary if you clean the paper path rollers to make them grip the paper well again. If you are only wiping off the outside of the printer then regular paper towels and surface cleaner are sufficient for just a quick once over. Roller cleaner and lint-free wipes are the best way to clean the rollers along the paper path.

What should I do when my equipment has an issue?

Equipment Training

Or, you might try a proactive approach to help prevent certain equipment failure and downtime.  We put together a basic training course to help your office better resolve the most common issues that occur in your office so that your equipment is up and running within minutes and potentially eliminate the need to wait for a service technician.